If you are on auto delivery with us, we always provide you with priority service. We do everything we can to ensure you never run out of fuel. But, if for some reason you did, we have 24/7 Emergency service. We promise to get out to you same day at no extra charge!
Automatic Delivery – Recommended
This is the best, most reliable and economical way to get your propane and heating fuel deliveries. If you are on automatic delivery service, Acme’s computer correlates your record of past fuel consumption with current weather bureau information and dispatches a delivery truck to you when your tank will take an approximately 2/3 capacity delivery. You can also have automatic delivery service on a weekly, monthly, bi-monthly, quarterly, or annual basis if your consumption is “steady” rather than weather-related.
With automatic delivery service, you are guaranteed never to run out of fuel and you always get the lowest price per gallon for your fuel, based on your tank size. Also, as an automatic delivery service customer, you can have a furnace service contract and tank replacement contract. (Click on service contract and tank contract in the menu for more information.)
If something goes wrong and you do run out of fuel on automatic delivery service, just give us a call and we’ll drop everything and get fuel to you immediately, straight time or overtime, weekends and holidays, with no delivery charge. We’ll also send a service technician to your house at no charge if necessary to get your furnace running.
And since we have NO delivery fees, it doesn’t cost extra if we come out more frequently than actually is needed.
If you are checking your own fuel level and ordering on a “call in” or “will call” basis, we’ll do our very best to satisfy you. However, you may not be able to get fuel when you want it if our trucks are working in a different area that day. Also, if you run out and want fuel on a weekend, holiday or in the evening there would be an overtime delivery charge.
If you order your fuel on a “call in” basis, you must actually receive the number of gallons of fuel in the per-gallon price bracket (100, 200 or 400 gallons) in order to get the price benefit of that bracket; if you are on automatic delivery service, your price is based on your tank size no matter how many gallons you receive in any one delivery.
For the reasons listed above, we recommend automatic delivery service.
However “will call” delivery services does give you the benefit of complete control of your fuel purchases.